Low Arousal Approaches to Managing Challenging Behaviour
This course explores the function and origin of aggressive behaviours and the role of the worker or the context in causing stress for both service users and staff.
It is designed to help staff develop techniques in using low arousal approaches to managing challenging and aggressive incidents in care settings.
It is designed to help staff develop techniques in using low arousal approaches to managing challenging and aggressive incidents in care settings.
De-escalation & Positive Listening
The purpose of this training is to support staff in the understanding and management of challenging behaviour, in order to encourage the promotion of socially acceptable behaviours for all concerned and will develop, further, the use of positive verbal and non verbal communication, diversion and de-escalation.
The focus of the training will be to re-enforce the positive communication skills that attendees use on a day to day basis, within the working environment. It will develop attendees recognition of the ‘Roots’ of challenging behaviour and, with the use of ‘Positive Listening’ and ‘De-brief’, begin to develop strategies in the management of challenging behaviours
The focus of the training will be to re-enforce the positive communication skills that attendees use on a day to day basis, within the working environment. It will develop attendees recognition of the ‘Roots’ of challenging behaviour and, with the use of ‘Positive Listening’ and ‘De-brief’, begin to develop strategies in the management of challenging behaviours
Managing Your Own Feelings & Behaviours
A very practical course entwined with grounded theory, this session aims primarily to enable participants to understand how the way we are feeling can affect our behaviour and the way we communicate with others.
Amongst this, a group will determine the different ways we communicate and discuss views and opinions on issues effecting children including; abuse, domestic violence, political views and way in which we carry out our roles.
Amongst this, a group will determine the different ways we communicate and discuss views and opinions on issues effecting children including; abuse, domestic violence, political views and way in which we carry out our roles.
